HP Jobs for Fresher IT BPO Jobs Secunderabad
HP Date : 9/7/2005
Location : All Over India
Experience : 0-2 Years
Eligibility
The following positions are open at the Global
Solutions Center, Bangalore(GSCB). This Technical
Support Center provides remote technical support for
products including Enterprise Servers, Storage
Devices, Desktops, Imaging & Printing products for
HP's retail, commercial and enterprise customers.
HP Jobs for Fresh IT BPO Jobs Secunderabad
Designations offered - Job Code:893893
- Trainee Technical Support Engineer
- Technical Support Engineer
Job Responsibilities
- Troubleshooting Hardware/Networking related queries
of our global clients either through Phone or
Email/Chat
- Must adhere to the Troubleshooting process
- Must escalate calls based on customers' demand or on
own judgement.
Experience
- 0-18 months of call-taking experience
Qualification
- 10+2(PUC) + 3(BCA/BSc/B.Com/BA/BE/MCA etc.) Or
- 10+3 year Diploma(recognized by Govt. of India) + 1
year of Call Center experience
Skills Required
- Technical Aptitude
- Excellent Communication Skills in English with a
Neutral Accent
- Energy coupled with confidence
- Result oriented with high conflict resolution skills
- Analytical temperament alligned with service
orientation & customer services.
Job Description
You have the power to make things happen. To put your
creativity into practice. To watch your ideas reshope
the world. At HP, we help our customers fulfill their
potential by providing an environment where you're
empowered, encouraged and inspired to do the best work
of your life. Visit our website and discover a place
where the work you do can make anything possible.
HP GDIC is the flagship global delivery division of HP
and has been a vital component of HP's global delivery
strategy for over 15 years. Our prominence and success
are direct results of a pool of knowledgeable
professionals alpplyilng themselves with an
unsurpassed commitment to quality making a substantial
contribution to HP products and services.
Candidates interested in the above positions, please
walk-in with a copy of your resume and academic
certificates to the following venue. Freshers can also
walk-in
Venue :Begumpet Palace, 1-8-36, Opp:Police Lines, Next
to HUDA Office, Begumpet, Secunderabad - 500 016.
Dates :10th and 11th September 2005
Time :9.00 am to 4.00 pm
Please log on to www.hp.com/go/jobs and upload your
resume online with the hellp of the job codes
mentioned against the position fields. For more
information, visit www.hp.com/go/jobs
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